'We have worked with Eden since their inception, and with our personal travel advisor Louise exclusively for over 10 years.
You only stay with one company if they deliver on their promises consistently, understand your individual needs down to the smallest detail (which is absolutely critical when children join the travel party) and exhibit a flexibility that suits the client not the company. Eden does all this and more.
It would honestly be unthinkable to use an alternative however, Eden knows that at this level it is a zero tolerant environment and one or two fails from grace would make us reconsider our options. Eden understands this and this is exactly what drives them to consistently deliver in what is a very unforgiving community'
Mr & Mrs Lloyd
'I've used Eden since their very first day simply because they are unrivalled in every way. They understand exactly what I look for in a holiday so always recommend fantastic places to stay and never disappoint me. Added to this, their level of service is unbelievable – in normal circumstances they regularly manage to find airline seats and hotel rooms that appear unavailable to mere mortals, and they always ensure my room is stocked up with our weird and wonderful requests before we arrive.
When the going gets tougher, whether it's ash clouds or last minute strikes (baggage handlers seem to give you the least notice!) Eden come into their own – I've been on the phone with them at 2am their time several times in these circumstances and they've always managed to get me home without further delay. It's 24/7 service, and it makes all our holidays more relaxed, and much more special'