While the guidance is changing fast, our approach to supporting our clients continues to remain the same. Anyone who has travelled with EDEN since our launch (remember the ash cloud?!) knows that we will always move heaven and earth to do everything we can to ensure our clients are safe, secure and supported at all times. And while, in these unprecedented times, everyone's plans are on pause, we're still here to give you all the advice you need and help rearrange, amend or postpone your holidays to a later date when the world starts turning once more.
At this point we're helping anyone who's travelling right now and are also in the process of contacting everyone who has a trip departing between now and
16 June 2020.
We hope you'll understand that we have to prioritise client travel by departure date, so if you are due to travel with us from 17 June 2020 onwards, you can rest easy knowing that our Travel Directors are still working hard in the background and will be in touch with you directly in due course to discuss your options with you.
And, as a fully bonded member of ATOL and ABTA, your bookings with EDEN Luxury Travel have full financial protection in accordance with the official rules and regulations, so
you can sit back and relax, safe in the knowledge that you have any payments you have made remain completely protected.